Privacy Policy

Last Updated: March 29, 2025

Introduction

Permadata Baja Well ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our persistent data storage service ("Service").

By using Permadata, you agree to the collection and use of information in accordance with this policy.

Data Collection

We collect several types of information for various purposes to provide and improve our Service:

  • Account Information: When you register for a Permadata account, we collect your email address for authentication purposes.
  • Anonymous Identifiers: For our cloud syncing feature, we generate and store anonymous identifiers to link your data across sessions without requiring personal information.
  • Usage Data: We collect information on how you interact with our Service, including the types of data you store, frequency of access, and features used.
  • Technical Data: We may collect device information, browser type, IP address, and operating system to optimize our Service for your environment.

How We Use Your Data

Permadata uses the collected data for various purposes:

  • Session Persistence: To provide our core service of maintaining your data across browser sessions, even when cookies or localStorage are cleared.
  • Cross-Device Syncing: For premium users, we use your data to synchronize information across multiple devices.
  • Service Improvement: To understand how users interact with our platform and improve our features.
  • Communication: To respond to your inquiries, send service updates, and provide customer support.

Data Storage

Permadata employs different storage mechanisms depending on your subscription tier:

  • Free Tier: Data is primarily stored in your browser's local storage with our proprietary persistence technology that survives cookie clearing.
  • Premium Tier: Data is stored in our secure cloud database (NeonDB) with encryption at rest and in transit.
  • Data Retention: We retain your data for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have several rights regarding your personal data:

  • Access: You can request copies of your personal data.
  • Rectification: You can request that we correct inaccurate information.
  • Deletion: You can request that we delete your data by contacting contact@bajawell.com.
  • Data Portability: Premium users can export their data in common formats.

Security

The security of your data is important to us. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. Our security measures include:

  • Encryption of data in transit using TLS
  • Encryption of sensitive data at rest
  • Regular security audits and updates
  • Strict access controls for our staff

Cookies and Tracking

Ironically, given our service helps persist data beyond cookies, we use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Services

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, or assist us in analyzing how our Service is used. These third parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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